Refund policy

• An individual download may be eligible for a refund, if it meets any of the following criteria:

1. Duplicate Download: If an identical image/size is accidentally downloaded multiple.
2. Failed Download: If there is a technical problem preventing the successful download of the image. This may include a corrupt file, unexpected removal of the image, or site technical difficulties.
   Please note that support must be contacted and provided up to 1hr to resolve the issue, before a refund request can be processed. Refunds can not be issued for end-use technical problems, including browser or connectivity issues.
3. Poor Quality: If there is a flaw in the file which does not meet FUNNICONS professional quality standard, as confirmed by a site administrator. 

• We can not refund files which:

1. Have been downloaded, but are no longer wanted by the user.
2. A user is unable to open, due to not having compatible/required software. We are only able to officially support Adobe and Quicktime suit of products, which have been released within the last 8 years.

• Upon cancelation of a transaction according to the above mentioned terms, and after
  verifying that the use has not used the Image, the Owner will refund to the User within 14 days of the cancellation of the transaction the purchase. If the payment has been carried out by charging the User's credit card, the refund will be carried out by means of crediting the credit card.